Legal Policies

PRODUCT WARRANTY

Montecito Research, Inc. provides a 10-Day Return Window and the following limited lifetime warranty for the product. This lifetime warranty extends only to the original purchaser.

Please note that the order number must accompany any warranty services or questions from the transaction through which the warranted product was purchased. The order number serves as your warranty number and must be retained. Montecito Research, Inc. will offer no warranty service without this number.

Montecito Research, Inc. provides a lifetime warranty on the product against defects in materials or workmanship. Montecito Research, Inc. will provide either a refund of the original purchase price minus the shipping costs or replace the product.
The customer must pay all shipping fees both to and from Montecito Research, Inc.

Montecito Research, Inc. makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this product other than as set forth below.

Except as provided below, Montecito Research, Inc. is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall Montecito Research, Inc. be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

The warranty and remedies set forth below are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

WARRANTY CONDITIONS

The above Limited Warranty is subject to the following conditions:

1. This warranty extends only to products distributed and/or sold by Montecito Research, Inc. It is effective only if the products are purchased and operated in the USA. (Within the USA including US Continental 48 States, Alaska and Hawaii.)
2. This warranty covers only normal use of the product. Montecito Research, Inc. shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, or lightning; or (iii) service or alteration by anyone other than an authorized Montecito Research, Inc. representative; (iv) damages incurred through irresponsible use or vandalism.
3. You must retain your bill of sale or other proof of purchase to receive warranty service.
4. No warranty extension will be granted for any replacement furnished to the purchaser in fulfillment of this warranty.

WARRANTY EXCLUSIONS

Montecito Research, Inc. is not responsible for loss or damage of items or time, even with product failure. Montecito Research, Inc. is not responsible for any loss of work (